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Frequently asked questions How can I Pay? You can pay by bank transfer or via PayPal. If you happen to have a Dutch bank account you can also use iDeal to pay for your order. If you live in the EU using the IBAN and BIC codes, together with the option -shared costs-, payments are either free of have a very low fee. Be sure to check with your bank to see what conditions they set for these EU payments. If your bank does not offer international payments, you might want to consider opening a PayPal account. PayPal has a national website in most countries, offering the possibility to either pay by credit card, PayPal balance or direct debit from a verified bank account. What are the shipping costs? The script automatically calculates the shipping costs, and is doing so correctly in most cases ;). If not, the costs will be corrected and restituted if neccessary. We apply the standard TNT Post shipping costs. How will my order be shipped? All orders are shipped using TNT post. Why do I need to pay in advance? Paying after delivery unfortunately brings the risk of a small percentage of customers not paying for the goods they received. That would have to be calculated in the prices, causing an increase in the prices. By working with payment 'in advance' that can be avoided. In advance is not really in advance either, it is practically the same in a regular shop: you fill your basket with the products you want to buy, and then proceed to the counter to pay for them. Only after paying for them you are allowed to leave the shop with them. The only difference with an online shop is that instead of taking the goods with you directly after paying for them, they will be sent to your home after you have paid for them. Can I have my order delivered to another address? Yes, you can. You can enter different addresses for the invoice and the delivery of your order. You can add up to 10 addresses in your address book if you like, for future reference. Quite handy for when you are a therapist or for sending someone a gift. You receive the invoice, the recepient of the gift receives a packing slip without the prices.

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